Gigler, Bjorn-Soren . "Including the excluded: can ICTs empower poor communities?, Towards an alternative evaluation framework based on the capacity approach." 4th International Conference on the Capability Approach, Sept.5-7, 2004 . Pavia, Italy : University of Pavia , 2004.
The paper develops an alternative evaluation framework for ICT interventions based on Sen’s capability approach. This framework places, in contrast to the current discourse around the “digital divide”, the human development of the poor and not technology at the center of the analysis. Furthermore, the paper analyzes key factors under which information and knowledge can be instrumental and substantive for the empowerment of marginalized groups.
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