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Valuing Information: A framework for evaluating the impact of ICT programs

Gigler (2012) Valuing Information: A framework for evaluating the impact of ICT programs, Open Development Technology Alliance, The World Bank. .

The paper aims to unpack the link between ICT and development and provide operational teams with a framework on how to evaluate the impact of ICT programs. It applies Amartya Sen’s “capability approach” to the study of ICTs and thus places people’s well-being, rather than technology itself at the center of the analysis. Investment in ICT hardware, software and training is of little value unless individuals can make meaningful use of ICTs, resulting in sustainable improvements in people’s human well-being.

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» More publications by Bjorn-Soren Gigler

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