Mary Jane Mastorovich
Title
Assistant Professor on the Educator Track
Department of Health Systems Administration
Department of Health Systems Administration
Department
Department of Health Systems Administration
Publications
Publications
Articles in journals
- Mastorovich, MJ. "In the Interest of Patients: An Evidence Based Assessment of the Safety of Vinyl Infusion Care Devices." Journal of Infusion Nursing September/October (2004): 332-337.
- Mastorovich, MJ . "Vinyl Medical Products: Health Hazards or Hyperbole?." INS Newsline 25.1 (2003): 10-11.
- Aronson, N., Mastorovich, MJ., & Arshy, B. "Paradox: Letting Go of Control Requires Bold Leadership. Lessons from the Field." Journal of Quality and Participation 25.2 (2002): 36-39.
- Mastorovich, MJ & Drenkard, K. "Nursing Future Search, Building a Community of Nurses in an Integrated Healthcare System." Journal of Nursing Administration 30.4 (2000): 173-184.
- Mastorovich, MJ . "INOVA Health System on the Scene." Nursing Administration Quarterly 23.2 (1999): Winter.
- Mayer, TA, Cates, R, Mastorovich, MJ . "Emergency Department Patient Satisfaction: Customer Service Training Improves Patient Satisfaction and Ratings of Physician and Nurse Skill." Journal of Healthcare Management 43.5 (1998): 427-440.
- Mastorovich, MJ . "Intellectual Capital." MEDSURG Nursing 7.3 (1998).
- Ardabell, TA, Turjanica, MA, Mastorovich, MJ & Hirschman, V. "Business Process Management: A Step Beyond Continuous Quality Improvement." MEDSURG Nursing 4.4 (1995): 279-288.
- Mastorovich, MJ & Garrity, K. "Redesigining the Nursing Care Delivery System at Fairfax Hospital." The Quality Letter (1994): 59-67.
- Mastorovich, MJ & Messer, S. "Initiating a Comprehensive Study of the Virginia Nurse Practice Act." Virginia Nurse, Spring (1981).
Articles in books
- Mastorovich, MJ. "Leadership in the New Millennium." Fundamentals of Nursing, The Art and Science of Nursing Care. Ed. J.B Lippincott. Philadelphia: J.B Lippincott, 2005: 501-513
- Mastorovich, MJ . "Negotiation." Government Relations in Health Care: A Leadership Essential. Ed. .. Westport, Connecticut: Prager Publishers, 2003: 95-106
- Mastorovich, MJ . "Nurse Staffing Within an Integrated Delivery System." Staffing Management and Methods. Ed. MF Fraclic. San Francisco: Jossey-Bass, 2000.
Other
- (2004, July) Developing a Business Plan. Georgetown University Leadership Institute, Washington, DC. Presentation.
- (2004, June) Critical Thinking: The Experimental Dimension. Poster Session at AUPHA Annual Meeting, San Diego, Ca.
- (2003, March), Making Decisions About Vinyl Products, American Chemistry Council, Washington, DC. Presentation.
- (2001, October), Labor Relations, AORN Leadership Conference, San Diego, Ca. Presentation.
- (2000, Spring) Leadership and Labor relations for AORN Video, Washington, DC.
- (1999, September), Large Group Interventions as a Leadership Strategy. Advanced Management Education Conference, J&J Wharton Annual Meeting of Nursing Executives, Philadelphia, Pa. Presentation.
- (1998, September), Patient Care Redesign via Large Group Intervention, American Hospital Association, Nurse Executive Roundtable, Victoria, British Columbia.
- (1998, April), Patient Care Redesign, World Health Organization 6th International Hospitals Conference, Darmstadt, Germany. Presentation.
- (1998, March), Patient Care Redesign, National Forum on Large Group Intervention, Dallas, Texas.
- (1997, September), Patient Care Redesign: Poster Session, Orlando, Florida.
- (1993, March), Business Process Quality Management, IMPRO’93, Juran Institute National Meeting, Chicago, Illinois.
- (1988, Spring), Application of APACHE in Improving Outcomes in the ICU, National Association of Quality Assurance Professionals Annual Meeting, Orlando, Florida. Presentation.