Eric Dezenhall




MSB Faculty
  • General profile
General profile


Eric Dezenhall is the founder and CEO of Dezenhall Resources, Ltd., one of the nation’s leading crisis management and marketplace defense firms. He is also an author of critically-acclaimed non-fiction and fiction books. His clients include the world’s largest corporations, institutions and public figures that often become embroiled in controversy.

Prior to starting his own firm in 1987, Professor Dezenhall worked at Porter Novelli, an international public relations agency, a political consulting firm and in the Reagan White House Office of Communications. Today, he is a frequent guest commentator on national public affairs programs and is widely quoted in leading news publications about crisis management and marketplace defense. He was named one of Business Insider's 25 most influential PR People Behind the Scenes of Corporate America.

Professor Dezenhall's first book, Nail 'em!: Confronting High-Profile Attacks on Celebrities and Business, pioneered new techniques for understanding and defusing crises. Damage Control: The Essential Lessons of Crisis Management, was co-authored with his partner, John Weber, and was released in April 2007. He is also the author of six novels, Money Wanders, Jackie Disaster, Shakedown Beach, Turnpike Flameout, Spinning Dixie and The Devil Himself, a historical novel about the U.S. Navy's partnership with organized crime during World War II. In 2011 he was a featured author at the Library of Congress National Book Festival. His latest non-fiction book is GLASS JAW: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal. GLASS JAW explores how once-powerful organizations, people and brands are easily brought down by the seemingly powerless through a media and internet that feed almost exclusively on destructive information.

In addition to being on the faculty of Georgetown University’s McDonough School of Business where he teaches a course on crisis management and marketplace defense to MBA students, Professor Dezenhall has taught at the American Bar Association's Continuing Legal Education programs on subjects including securities fraud litigation and managing communications in high-profile trials. He has also lectured at graduate and undergraduate programs at institutions including Georgetown, New York University, Dartmouth, Southern Methodist University and the University of Maryland, in addition to the United States Army and Federal Bureau of Investigation.

Professor Dezenhall was an original member of the Board of Directors for the National Ovarian Cancer Coalition and serves as a Trustee of the Institute for Responsible Citizenship, an organization that fosters leadership and career opportunities for outstanding young African American men. He is a graduate of Dartmouth College where he majored in Government with an emphasis in the study of how media effect politics and culture.