Christine Porath
Title
Associate Professor
Department
MSB Faculty
Publications
Publications
Books
- Pearson, C.M., & Porath, C.L. . The Cost of Bad Behavior—How Incivility Damages Your Business And What You Can Do about It. Shanghai, China: Oriental Press (Chinese Translation), 2010.
- Pearson, C.M., & Porath, C.L. . The Cost of Bad Behavior—How Incivility Damages Your Business And What You Can Do about It. New York: Portfolio | Penguin Group (USA) Inc., 2009.
Articles in journals
- Porath, C.L., Pearson, C.M.. "The Price of Incivility." Harvard Business Review Jan/F (2013).
- Parker, A., Gerbasi, A. Porath, C.L. (in press). "The effects of de-energizing ties in organizations and how to manage them." Organizational Dynamics (2013).
- Spreitzer, G., & Porath, C.L. . "Creating Sustainable Performance." Harvard Business Review (2012).
- Koppitsch, S., Folkes, V.S., MacInnis, D., Porath, C.L. (conditional accept). . "Reprimanding the Wrongdoer as a Way to Decrease Customer Anger." Journal of Personal Selling and Sales Management (2012).
- Spreitzer, G., Porath, C.L., & Gibson, C.. "Toward Human Sustainability: How Organizations Can Enable More Thriving at Work (accepted)." Organizational Dynamics (2011).
- *Porath, C.L., Spreitzer, G., Gibson, C., & Garnett, F.S. . "Thriving in the workplace: Towards its Measurement, Construct Validation, and Theoretical Refinement." Journal of Organizational Behavior (2011).
- Porath, C.L., MacInnis, D., & Folkes, V.. "It’s Unfair: Why Customers Who Merely Observe an Uncivil Employee Abandon the Company." Journal of Services Research (2011).
- Porath, C.L., & Pearson, C.M. "Emotional and behavioral responses to workplace incivility and the impact of hierarchical status." Journal of Applied Social Psychology (2011).
- Porath, C.L., and Erez, A.. "Are the effects of rudeness real? Are the effects of rudeness real? Can incivility lead to a spiral of aggression and tarnish a culture? ." The Psychologist (2010).
- Porath, C.L., MacInnis, D.J, & Folkes, V.S. . "Witnessing Incivility among Employees: Effects on Consumer Anger and Negative Inferences about Companies." Journal of Consumer Research 37.2 (2010): 292-303.
- Porath, C.L., & Pearson, C.M. . "The Cost of Bad Behavior." Organizational Dynamics 39.1 (2010): 64-71.
- Porath, C.L., & Pearson, C.M. . "How Toxic Colleagues Corrode Performance." Harvard Business Review (2009): 24.
- Porath, C.L., & Erez, A.. "Overlooked but not untouched: How incivility reduces onlookers’ performance on routine and creative tasks." Organizational Behavior and Human Decision Processes 109 (2009): 29-44.
- Porath, C.L., Overbeck, J., Pearson, C.M. . "Picking up the Gauntlet: How individuals respond to status challenges." Journal of Applied Social Psychology 38 .7 (2008): 1945-1980.
- Guttentag, M., Porath, C.L., & Fraidin, S. . "Brandeis’ Policeman: Results from a laboratory experiment on how to prevent corporate fraud." Journal of Empirical Legal Studies 5.2 (2008): 239-273.
- Porath, C.L., & Erez, A. . "Does Rudeness Matter? The Effects of Rude Behavior on Task Performance and Helpfulness." Academy of Management Journal 50 (2007): 1181-1197.
- Gibson, C., Porath, C.L., Benson, G., & Lawler III, E.E. . "What results when firms implement practices: The differential relationship between specific firm practices, firm financial performance, customer service, and quality." Journal of Applied Psychology 92.6 (2007): 1467-1480.
- Porath, C.L, & Bateman, T. . "Self-Regulation: From Goal Orientation to Job Performance." Journal of Applied Psychology 91 (2006): 185-192.
- Pearson, C.M., & Porath, C.L.. "On the Nature, Consequences and Remedies of Incivility: No Time for "Nice"? Think Again." Academy of Management Executive 19 (2005): 7-18.
- Pearson, C.M., & Porath, C.L. . "Do Something: He’s about to Snap." Harvard Business Review (2003).
- Pearson, C.M., Andersson, L., & Porath, C.L. . "Assessing and Attacking Workplace Incivility." Organizational Dynamics 29 (2000): 123-137.
- Porath, C. "Examining human resource options: Does investment in employees pay off? ." Academy of Management Executive 13 (1999): 110-111.
Articles in books
- Porath, C. "Civility." Handbook of Positive Organizational Scholarship. Ed. K. Cameron and G. Spreitzer . Oxford: Oxford University Press, 2010.
- Pearson, C.M., Andersson, L., & Porath, C.L. "Workplace Incivility." Counterproductive Workplace Behavior: Investigations of Actors and Targets . Ed. S. Fox & P. Spector . Washington, DC: American Psychological Association, 2005: 177-200
- Roche, E., Fox, J., Kaufer, S., Pearson, C. and Porath, C. "Do something, he’s about to Snap." When good people behave badly. Ed. Harvard Business Review. Boston: Harvard Business School Press, 2004: 121-146
- Pearson, C.M., & Porath, C.L. "On Incivility, Its Impact, and Directions for Future Research." The Dark Side of Organizational Behavior . Ed. R.W. Griffin & A. O’Leary-Kelly . San Francisco: Jossey-Bass, 2004: 403-425
- Bateman, T., & Porath, C.L. "Transcendent Behavior." Positive Organizational Scholarship. Ed. K.S. Cameron, J.E. Dutton, & R.E. Quinn. San Francisco: Berrett-Koehler Publishers, 2003.
Under contracts for publication
- Parker, A., Gerbasi, A. Porath, C.L. . "The effects of de-energizing ties in organizations and how to manage them. ." : Organizational Dynamics, to appear in 2013.