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Studying the tech toys we love to hate
A conversation with Debora Thompson
June 2, 2009

If you think your digital camera can actually do too much, you're not alone. Dr. Debora Thompson studies "feature fatigue" as part of her popular and necessary market research in Georgetown University's McDonough School of Business. Part businesswoman, part psychologist, she gets to the heart of why we hate the tech toys we love.

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